Our customer service is guided by our service charter and service principles.
COVID safe library, what you need to know when visiting us.
Find our location, how to get here, where to park your car, how to access the State Library with a wheelchair or stroller, view the open hours of our spaces and the State Library Café, and view a floor plan.
Public libraries in South Australia have access to our inter-library loans service, so if you are unable to visit the State Library, you might be able to access materials from the collection in your local public library.
View our policies, procedures and conditions of use for when you visit, using our collection materials, and using our rooms and equipment.
This Service Charter tells you about the standards of service you can expect. It also explains what you can do if you are not satisfied with the quality of service you receive.
There are several service points within the library where you can get assistance from staff. These are all on Level 1 of the Spence Wing.
With help from our dedicated volunteers, we provide an English Language Improvement Service, free for people who are learning English as a foreign language and want to improve their language skills.
Did you know that State Library membership is free? Being a State Library members provides you with greater access to the collection. Check out the benefits and sign up for a card today.
View the map and floor plan of the State Library, including the Spence Wing, the Institute Building, and the Mortlock Wing.